What we offer
At Ora, we pride ourselves on offering a comprehensive and customizable suite of services designed to meet every aspect of your medical journey. From initial consultations to post-operative care (and everything in between) our goal is to ensure that your experience is not only seamless and stress-free but also tailored to your unique needs and preferences.
Comprehensive Medical Concierge Services
Our medical concierge services are at the heart of the Ora experience. From the moment you choose to explore your options with us, we handle every aspect of your medical journey with precision and care. This includes scheduling consultations, organizing private transportation, arranging premium accommodations, and managing all logistics to create a seamless, stress-free experience. Our dedicated team provides personalized support at every step, allowing you to focus entirely on your health, comfort, and recovery.
Core services included:
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Consultation Coordination: Scheduling of initial consultations with accredited surgeons to assess your needs and recommend the best treatment options.
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Procedure Scheduling: Arrangement of medical procedures, including confirmation of surgery dates and coordination with healthcare providers.
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Travel Assistance: Basic travel coordination, including airport pick-up and drop-off, as well as local transportation for medical appointments.
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Post-Operative Care Coordination: Assistance with essential recovery logistics, ensuring you have the necessary support following your procedure.
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Ora Team Support: Email and phone support throughout your medical journey.
Customizable Travel and Accommodation Packages (Add-ons)
Traveling for medical care should be as comfortable and convenient as possible. That’s why Ora offers fully customizable travel and accommodation packages. Whether you prefer a luxurious hotel stay, a private villa, or a recovery retreat, we cater to your preferences. We also offer exclusive options for those who wish to explore Colombia’s rich culture and beautiful landscapes during their stay.
Services included:
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Accommodation choices: Options ranging from five-star hotels to private recovery apartments, tailored to your comfort and privacy needs.
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Local transportation: Private car services for all your transportation needs, including medical appointments, leisure activities, and airport transfers.
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Cultural experiences: Personalized itineraries that include sightseeing tours, local activities, and cultural events for a truly enriching experience.
Wellness and Beauty Enhancements (Add-ons)
Enhance your medical journey with exclusive wellness and beauty treatments. At Ora, we believe that true healing encompasses both body and mind. That’s why we offer a range of spa treatments, holistic therapies, and beauty services designed to complement your medical care and provide a relaxing, rejuvenating experience.
Services included:
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Spa treatments: Reservations for massages, facials, and other spa services at Colombia’s top wellness centers.
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Beauty services: Access to hair salons, nail care, and other beauty treatments to help you look and feel your best.
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Holistic therapies: Yoga, meditation, and acupuncture sessions to promote healing and relaxation.
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Post-operative care packages: Specialized services like lymphatic drainage massages and scar therapy to aid in recovery.
Tailored Post-Operative Care (Add-ons)
Your recovery is a crucial part of your medical journey, and Ora is committed to providing top-tier post-operative care that is tailored to your specific needs. We work with leading healthcare providers in Colombia to ensure that you receive continuous support and care, from the moment your procedure is completed until you return home.
Services included:
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In-home nursing care: Professional nursing staff available for in-home visits to monitor your recovery.
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Follow-up appointments: Coordination of follow-up visits with your surgeon to ensure optimal recovery.
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Virtual appointments: Stay connected with your healthcare providers through secure virtual consultations from the comfort of your home after returning home.
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Nutritional support: Guidance on diet and supplements to support your healing process.
Overall Personalized Concierge Support
At Ora, we understand that every detail matters when it comes to creating a truly exceptional experience. Our personalized concierge service is designed to ensure that all aspects of your journey are thoughtfully managed and tailored to your needs. Whether it's arranging travel, coordinating local experiences, or providing cultural experiences, our team is dedicated to making your time in Colombia smooth, safe and enjoyable.
Services included:
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Flexible availability: Our concierge team is available throughout your stay to assist with any needs or concerns that arise, ensuring you feel supported and cared for at all times.
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Custom requests: We handle special requests such as booking dining experiences, organizing local sightseeing tours, or assisting with shopping for specific items.
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Cultural and language support: Our bilingual staff is ready to assist with any language or cultural needs, helping you navigate and enjoy your time in Colombia with ease.
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Emergency assistance: We provide prompt support in the event of any medical or logistical emergencies, giving you peace of mind throughout your stay.
Why choose Ora?
At Ora, we understand that every client is unique, and so are their healthcare needs. That’s why we offer a fully customizable approach to medical tourism, allowing you to design a journey that fits your specific requirements and desires. With Ora, you’re not just receiving medical care; you’re embarking on a personalized, luxurious experience that prioritizes your comfort, well-being, and peace of mind.
What our customers say
Katie M., Chicago, IL
"Ora made my surgery journey effortless. From arranging my flights to finding the perfect surgeon and recovery space, everything was seamless. I felt cared for every step of the way and can’t recommend them enough!"